WHAT IS TALKIE TARIFF?
Talkie tariffs are tariff plans on the local number plans. Talkie desktop phones have a variety
of features to enhance and simplify the lifestyle of the user
HOW MANY PRODUCTS ARE ON TALKIE?
There are currently 5 prepaid plans on Talkie: TalkEASY PSB, TalkEASY PMB, TalkSMART,
TalkBIZ and TalkPROFITS.
WHAT IS THE DIFFERENCE BETWEEN STARCOMMS TALKIE AND STARCOMMS ROAMING TARIFF PLANS?
Starcomms Mobile (Roaming) offers full mobility to subscribers and is available on the 0702-8/0702-9/0819-0/0819-1 number plans.
While Talkie is available only on the local number plan, and can only be used in the resident state of the
subscriber.
CAN I ROAM ON MY EXISTING NUMBER (LOCAL NUMBER PLAN)?
No, Roaming is only available on the 0702-8/0702-9/0819-0/0819-1 number plan.
WHAT ARE YOUR PEAK AND OFF PEAK TIMES?
| PEAK AND OFF PEAK TIME BANDS |
| Period |
Hours |
Time |
| Peak period |
07:00hrs- 22:00hrs |
7am to 10pm |
| Off Peak period |
22:00hrs - 07:00hrs |
10pm to 7am |
WHAT IS DAC?
DAC simply means Daily Access Charge - a small charge you pay daily to enjoy very low tariff rates
on all calls made.
DESTINATIONS DEFINED
Local On net
Calls within Starcomms network across Nigeria (on the local number plan) Nigeria
Unified On-net
All calls to 0702-8/0702-9/0819-0/0819-1 mobile series on Starcomms network across Nigeria
Local Off net
Calls from Starcomms network to another PTO/Nitel numbers across Nigeria
Unified Off-net
All calls from Starcomms network to any other 0702/0819 unified number accross Nigeria
GSM
Means all calls from Starcomms network to any GSM number across Nigeria
WHAT IS PREPAID?
This is when a subscriber pays are certain amount of airtime in advance before actual usage of the service
WHAT ARE THE ADVANTAGES OF PREPAID?
No contracts, no documentation, pay as you go (you control your spend) Instant connection, recharge at your convenience.
WHO CAN USE PREPAID SERVICES?
Any one can use prepaid
WHAT IS PER SEC BILLING TARIFF PLAN?
Per second billing is a tariff plan allows you pay for your exact talk time.
That is your calls are billed for the exact call duration, without rounding to the next minute; i.e. if you spend 15 seconds on a call
you are billed for exactly 15 seconds.
WHO CAN USE THIS PLAN?
Any Starcomms subscriber can use this plan especially if you make short quick calls.
WHAT IS PER MINUTE BILLING TARIFF PLAN?
Per minute billing is a tariff plan that is billed by the minute. Ideal for subscribers who make longer calls
AS AN EXISTING SUBSCRIBER, HOW DO I MIGRATE TO ANOTHER TARIFF PLAN?
Simply work into any starcomms shop or starpoint closest to you, request and fill up a migration form,
indicate new tariff plan and submit completed form to customer service Personnel.
HOW WILL I KNOW WHEN THE NEW PLAN IS ACTIVATED?
You will receive an SMS notification, once the new plan is activated
HOW TO MIGRATE?
For any subscriber wanting to migrate from per sec to per min or per min to per sec:
Simply walk into any Starcomms service center or Starpoint closest to you
Request and Fill up a migration form
Select preferred billing plan and submit completed form to Customer service personnel
CAN I DO DATA SERVICE ALONG WITH VOICE?
Yes by subscribing for data service and selecting a subscription plan
WHAT VALUE ADDED SERVICES CAN I ENJOY?
VAS bouquet available on all prepaid plans - Funbox (chat, information, ringtones, jokes, weather updates, news, text, horoscope gossip),
call conferencing etc.
HOW MANY TIMES CAN I SWITCH TARIFF PLANS?
As often as you want within the stipulated period. You will be charged a migration fee.