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  WHERE AM I Skip Navigation Links   >>  Customer Care Homepage   >>  FAQs   >>  Personal FAQ   >>  IZAP Promo FAQ

IZAP PROMO FAQ

  1. DOES THIS PROMOTION OFFER MORE BROWSING TIME?
    The promotion offers 50% extension on validity time only. Which in fact means you have extra browsing time also for Always on, Biz day and Biz night.

  2. IS THE EXTENSION AUTOMATIC WITH A RENEWAL?
    It is automatic while the promotion lasts.

  3. IS THIS OFFER APPLICABLE TO ALL THE IZAP PACKAGES?
    It is applicable to all the Izap packages except the 250 hours.

  4. WHY ARE THE 250 HOURS NOT INCLUDED?
    Because the 250h package already has validity of three months.

  5. WHAT ABOUT THE 1X?
    1X is excluded from the promotion in this instance.

  6. CAN I ROLL OVER MY UNUSED HOURS EVEN WHEN MY VALIDITY EXPIRES?
    a. No you cannot roll over your unused hours at this time.

    b. In effect you can roll over the unused hours for the 100h package if you have not used them in the 30days you get an extra 15days to enjoy surfing the World wide web

  7. IS IT GOING TO COST ME ANYMORE?
    No it’s a bonus and free this Christmas to all customers recharging their data.

  8. HOW DO I RECHARGE AND GET THIS OFFER?
    Just recharge in your normal way and the validity will be extended, recharge cards via SMS or visit your nearest store.

  9. OVER WHAT PERIOD IS THE OFFER APPLICABLE
    It starts 2nd December and ends at 23:59 10th December