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  WHERE AM I Skip Navigation Links   >>  Customer Care Homepage   >>  FAQs   >>  Personal FAQ   >>  AWUFF 5 Free SMS FAQ

AWUFF 5 FREE SMS PROMO FAQ

  1. WHAT IS THIS PROMOTION?
    This promotion offers 5 free SMS to any national network when customers use 5 billable national SMS

  2. WHEN DOES THE FREE SMS PROMOTION START AND END?
    The free SMS promotion starts on the 9th of March and ends on the 31th of March

  3. HOW DO I KNOW I HAVE 5 FREE SMS?
    You will receive a notification text immediately you qualify for it.

  4. DO I HAVE ANY TIME FRAME TO USE UP THE FREE SMS?
    Yes you have till 12 midnight the next day to use up the 5 free SMS.

  5. CAN I SEND MY FREE SMS TO ANY NATIONAL NETWORK?
    Yes, you can send the free SMS to any national network (except premium numbers)

  6. CAN I SEND MY FREE SMS TO A PREMIUM SHORT CODE?
    No, you cannot send your free SMS to a premium short code – you will be charged for it

  7. CAN ALL STARCOMMS SUBSCRIBERS ENJOY THIS PROMOTION?
    No, it is available only to Starcomms prepaid subscribers

  8. WHAT IS THE CHARACTER LIMIT FOR THE SMS?
    The character limit is 140 (including spaces and symbols). If this limit is exceeded when typing, some models of mobile phones will automatically divide the message into any number of SMS packs to successfully deliver the message.

  9. DOES IT MATTER WHAT TIME OF DAY I SEND MY TEXT MESSAGES?
    No you can send the message anytime of the day

  10. HOW WILL THIS APPLY TO POSTPAID ACCOUNT HOLDERS?
    This promotion is not available to postpaid customers.

  11. IS THIS APPLICABLE WHILST ROAMING?
    No

  12. WHERE CAN I GET MORE INFORMATION?
    Customers can view the terms and conditions and get more information by visiting www.starcomms.com or by dialing *123 from their Starcomms phones