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  WHERE AM I Skip Navigation Links   >>  Customer Care Homepage   >>  FAQs   >>  Personal FAQ   >>  Call-me-back FAQ

CALL-ME-BACK FAQ

  1. CAN I SEND THE “CALL ME BACK” SMS IF I HAVE MORE THAN N6?
    No you can only send the call me back SMS when you have N6.00 or less as credit balance

  2. CAN I SEND THE “CALL ME BACK” SMS TO CROSS NETWORK?
    Yes, you can send to ANY network

  3. AM I GOING TO BE CHARGED FOR THE “CALL ME BACK” SERVICES?
    No it is absolutely free of charge

  4. HOW LONG DOES IT TAKE TO DELIVER THE CALL ME BACK SMS?
    Immediately except if there is network problem in the destination network.

  5. DO I GET A NOTIFICATION WHEN THE “CALL ME BACK” MESSAGE IS DELIVERED?
    Yes, you get a notification immediately (the notification message is; the operation was successful)

  6. CAN I SEND PERSONALIZED MESSAGE?
    Unfortunately no, as the content of the message is predefined