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1XCDMA FAQ

  1. WHAT IS STARCOMMS ONE X SERVICE?
    Starcomms One X internet service rides on the 1X CDMA technology and gives you access to the internet, Intranet and emails. Offering download speeds of upto 153kbps.

  2. WHAT INTERNET PACKAGES ARE ON ONE X?
    There are 2 services packages on One X:

    • monthly subscription plans

    • Pay as you surf service

  3. HOW MANY MONTHLY SUBSCRIPTION PLANS ARE AVAILABLE ON THE ONE X?
    There are 3 subscription packages

    • Surf Always

    • Surf Business

    • Surf Nights

  4. WHAT IS PAY AS YOU SURF?
    Pay as you surf internet service allows you to pay for exact usage. It is charged on per minute basis. You can log in and log out as you like, you are only charged for the period you are connected to the internet.

  5. HOW DO I SUBSCRIBE TO PAY AS YOU SURF INTERNET SERVICE?

    • Simply visit Starcomms service center

    • Requests for pay as you surf data service

    • Fills up a data subscription form

    • Pays N1,000 activation fee for the service

    • Data activated within 12hrs request is received

  6. DO I PAY A MONTHLY FEE TO USE PAY AS YOU SURF?
    No monthly fee is paid; you only pay a one off activation fee of N1,000

  7. ADVANTAGES OF ONE X CDMA?
    Convenience, Connectivity on the move, flexible subscription plans including pay as you surf.

  8. WHAT ACCESS DEVICE CAN I USE?

    • PCMCIA Cards (subscribtion only)

    • Compatible Mobile and Desktop Phones

  9. WHO CAN USE ONE X CDMA?
    Virtually anyone can use the services ie

    • Corporates

    • Individuals

    • SME/SOHO profiles

    • Cyber Cafes

    • Residentials

    • Institutions

    • Workers on the Field

    • Students

  10. HOW DO I TOP UP MY PAY AS YOU SURF ACCOUNT?
    Via a regular recharge card.

  11. WHAT IS THE MAXIMUM DOWNLOAD SPEED?
    The maximum download speed of one x CDMA is upto 153 kbps.

  12. WHAT ARE THE BENEFITS OF PAY AS YOU SURF?

    • Unlimited access to the internet, as long as you have sufficient credit in your account

    • Convenience of loading with a regular recharge card

    • Share the same credit for voice and data

    • Surf at your convenience

  13. WHAT IS THE CHARGING PLAN FOR PAY AS YOU SURF?
    Pay as you surf offers you peak and off peak rates: Peak period N7 and off Peak N5.

  14. RECHARGING YOUR PAY AS YOU SURF INTERNET ACCOUNT:

    • To activate the account the subscriber simply has to load a recharge card

    • For first time activation, the subscriber has to access the IVR using *999*

    • All other subsequent recharges can be done via the short code : Dial *333* followed by the Recharge Number and then SEND/YES and then press 1 to confirm or by dialling *999* and following the simple voice instructions

    • A pay as you go internet subscriber can share the same credit account for voice and data.

    • The subscriber can surf the internet or make voice calls as long as there is sufficient creditbin the account.

    • The subscriber can keep using the service by topping the account when low via a recharge card.